Ramp

## What types of notifications and reminders does Ramp send related to cards, funds, and payments?

Ramp notifies users about expiring physical cards approximately two months before expiration, prompting actions such as verifying mailing addresses. For expiring funds, Ramp displays visual alerts starting 14 days before expiration on the dashboard and card drawers, sends notifications about expiring funds about one month prior, an email on the day of expiration about automatic reissuance, and alerts for vendor payment failures if vendor details are outdated. Ramp sends reminder emails to the vendor contact for single-use Ramp cards 2, 4, and 7 days after the card is issued, continuing until the card limit is reached or the card is locked. For wire transfer payments, Ramp sends statement payment reminders 3 days before and on the statement date, and an overdue reminder 2 days after if payment is not received. Ramp Bill Pay sends auto-reminders for bill approvals Monday through Friday following a schedule of initial reminder plus 1 day, second reminder two days later, and next reminder three days later. Additionally, Ramp Bill Pay sends 2-day and 3-day reminder direct messages via Slack to designated vendor owners and approvers if no approval action has been taken.