Ramp's Seat Intelligence is a feature that integrates with Okta, an identity management platform, to surface software usage trends within an organization. It identifies inactive users by analyzing the last sign-in date through Okta; users who have not signed in within the past 30 days are considered inactive. This data allows organizations to monitor and analyze SaaS seat utilization, identify unused software seats, and reduce costs by eliminating unnecessary licenses. The feature automatically matches Okta applications with vendors listed in Ramp and imports associated spend information to help identify potential savings. Users can update the mapping between Okta apps and Ramp vendors as needed. Access to Seat Intelligence requires roles such as Admin, IT Admin, or Bookkeeper. The feature is currently in early access and available only to Okta users. To set up, users create a Read-only Administrator service account in Okta, generate an API token for querying login activity, and connect Okta to Ramp via the Insights > Seat Intelligence section. After connection, it may take up to 2 hours for Ramp to fetch and visualize usage data. Within the interface, users can view active and inactive users per application, including last sign-in dates, and export this data as CSV files. Ramp displays Okta applications with utilization rates above 30% in Seat Intelligence, as apps below this threshold may not require re-authentication and thus are not shown.
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