Ramp

## How does Ramp monitor and respond to suspicious or fraudulent activity?

Ramp continuously monitors customer accounts for unusual or suspicious activity and sends automatic notifications when suspicious signals or new sign-ins from unrecognized devices are detected. Users can set up alerts, apply category and merchant restrictions, and regularly review their accounts to detect potential fraud early. If suspicious transactions are identified, users can lock their cards in real-time from the dashboard, change passwords, and notify Ramp Support. Ramp provides procedures for flagging unauthorized or fraudulent charges and offers a dispute process. After a fraudulent dispute is filed and confirmed, Ramp Customer Support may terminate the card to prevent further fraudulent activity.